A J.C. Hart Apartment Community in Bloomington, IN

Why You Should Ask About 24/7 On-site Apartment Maintenance in Bloomington

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re cleaning up to go to bed, you hear a light dripping. You look up, noticing a wet circle on the ceiling that’s swiftly expanding. Anxiety falls upon you as you frantically look to find a pot or garbage can to collect the falling water.

What’s your next move? Is there an emergency phone number for apartment maintenance? How long will it be before they get there? Will you have to wait until normal business hours? Or were you savvy enough to get a complex with 24/7 on-site emergency apartment maintenance in Bloomington?

What Exactly Constitutes A Maintenance Emergency?

Master bedroom in Bloomington apartments.

Hopefully, many of your apartment maintenance queries will be routine. You could see that your stopped up shower drain requires a tad bit more work than a squirt of Mr. Plumber. Or you inadvertently put a dent in the wall trying to install your new TV. These are bothersome snafus that can wait until the next day instead of needing a rushed house call during the dark of night.

But, there are some fixes that require urgent attention. Forget about a busted pipe and your things in your 1-bedroom apartment could see serious damage. A malfunctioning fire detector can keep you -- and your next door neighbors -- up all night. Emergency services might also be called for when your Other complexes direct the request to a voicemail, which then forwards to an night manager, who then calls a contractor,who then drives over to your home to assess the damage.

The response time between the two systems can seem overwhelming, especially when you’re worried about your family’s safety . When your apartment has 24-hour emergency repair, then a technician should arrive there in minutes or at least give you a reasonable idea when they’ll be there. That’s so much more amiable than sitting around for hours wondering if an outside repairman is on their way.

Three Questions To Ask About Maintenance On An Apartment Tour

Exterior view of a Bloomington apartment building.

While you tour apartments and see the list of apartment amenities in Bloomington, be sure to inquire about the emergency maintenance procedures. Especially, ask these three questions:
  • Does your apartment have on-site maintenance workers or will they use contract technicians?

  • Do you submit maintenance requests by online or phone?

  • What is the off-hours maintenance plan of action ? And how long will it take for someone to help?

These are responses that you should be aware of before it’s 3:00 AM and you’re wading through the rising waters from the upstairs unit’s toilet.

City Flats on Walnut Is Proud to Use 24/7 On-Site Apartment Maintenance

With City Flats on Walnut, we want you to have confidence in your new apartment home. That is why we offer on-site maintenance technicians that can complete any emergency repairs anytime. Just call us at 812-578-8827 or push the “book a tour” button today!